About the Role:

• We are looking for a Workplace and Messaging, Collaboration Lead to join our team.
• The successful candidate will be responsible for leading a team that provides comprehensive Desktop Management support, Messaging and Collaboration tools, Customer Endpoint Experience, VDI, Azure Desktops, Citrix, Desktop Imaging and Packaging, JAMF Apple Management, Automation with Intune, SCCM, Deployment tools and support, MS 365, RTS, security patches, vulnerability management, endpoint policy management, MS Teams Hub, integration with Hub, mail routing, and conference room calendar schedules.

Responsibilities:

• Lead and manage a team providing Desktop Management support, Messaging and Collaboration tools, Customer Endpoint Experience, VDI, Azure Desktops, Citrix, Desktop Imaging and Packaging, JAMF Apple Management, and Azure Virtual Desktop.
• Oversee Messaging and Collaboration tools, including Intune, MS Teams Hub, and integration with Hub.
• Implement and automate processes using Intune, SCCM, and Deployment tools.
• Provide support for MS 365, Remote Technology Support, security patches, vulnerability remediation management, and endpoint policy management.
• Ensure efficient mail routing, conference room calendar management scheduling.
• Maintain advanced knowledge of desktop management, standardization processes, and technologies.
• Develop and enforce policies related to the use of communication and collaboration tools.
• Provide training and support to employees on communication and collaboration tools.
• Collaborate with other departments to ensure seamless integration of communication and collaboration tools.

Qualification:

• Proven experience in desktop management, messaging, and collaboration tools.

Required Skills:

• Strong technical proficiency in Intune, SCCM, MS365, VDI, Citrix, JAMF, Azure Virtual Desktop, and other related technologies.
• Excellent leadership and team management skills.
• Strong problem-solving and troubleshooting abilities.

Pay Range: $65/hr - $70/hr

Location:  Irving, TX 75063