The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Customer Service Representative
Contract: Lansing, Michigan, US
Salary Range: 17.00 - 17.00 | Per Hour
Job Code: 361194
End Date: 2025-04-29
Job Status: Expired
This Job is no longer accepting applications
Domain: Packaging and Manufacturing
Job Title: Customer Service Representative
Location: Lansing, MI 48906 - Onsite Role
Duration: 6 Months - (Extension/Conversion will be based on performance)
Pay Rate: ($17-$18) hourly
General Purpose:
- Supports the sales team, manages the production workflow, and interacts closely with customers.
- Supports the department by tracking, investigating, and reporting sales information and resolving problems.
- Maintain complete customer history information.
Essential Job Functions:
- Supports the sales force with information and metric sharing, as well as customer support.
- Updates managers by consolidating, analyzing, and forwarding daily action summaries.
- Provides product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information, and answering questions.
- Provides sales vs. projection results by preparing and forwarding sales tracking reports.
- Maintains customer database by inputting customer profiles.
Qualifications:
- High school diploma or general education degree (G.E.D.)
- Minimum six months to 5 years of related experience.
- Competent in various software applications and certifications, such as MS Office (Word and Excel).
- Must be able to communicate effectively via telephone and email.
Job Requirement
- Customer Service
- Customer Support
- Customer Care
- Documents
Reach Out to a Recruiter
- Recruiter
- Phone
- Mradul Khampariya
- mradul.khampariya@collabera.com
This Job is no longer accepting applications
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