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Wire Transfer Representative

Contract to Hire: Charlotte, North Carolina, US

Salary Range: 20.00 - 21.00 | Per Hour

Job Code: 361242

End Date: 2025-05-22

Days Left: 12 days, 4 hours left

Position Details:
  • Position: Escalations Representative 1 / Operations Processor 1 (Wire Investigations Representative)
  • Industry: Banking/Financial Services
  • Job duration: 6 months (Possible extension
  • Location: Charlotte, NC 28262 (Onsite)
  • Interview Process: Virtual Interview via MS Teams - 15-20 minutes
  • Work Schedule: Monday - Friday (8 AM - 5 PM EST / 10 AM - 7 PM EST)
  • Pay Range: $20/hr to $21/hr 
     
     
     
    Project Scope:
  • The Wire Investigation team services all inquiries for the bank as they relate to Wire Transfers sent in USD and FX currency for our Consumer/Commercial, Wholesale, and Correspondent Bank clients.
  • We respond to customer requests about post-value wire transfers, such as amendments, cancellations, beneficiary claims non-receipt, return of funds, and unable to apply requests.
  • These investigations are processed via the Pega and IntelliTracs applications that support our Enterprise Wire Transfer and Global Wire Transfer applications.
     
Job Requirement
  • Wire Transfer
  • Wire Investigation
  • Payment Processing
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Mebin Joseph
  • mebin.joseph@collabera.com
Apply Now
Apply Now
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