The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Customer Service Representative
Contract: Plano, Texas, US
Salary Range: 22.00 - 24.00 | Per Hour
Job Code: 361278
End Date: 2025-05-23
Days Left: 12 days, 16 hours left
Position Details:
Client: Automotive
Job Title: Customer Service Representative
Duration: 6 Months
Location: Plano, TX
Pay Rate: $22 - $24/hr
Through your experience at Client workplace, you will:
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Expand your communication skills
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Test drive a career and get a better grasp of your goals and interests
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Network with professionals in your field of interest
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Develop a confident, professional image
What you’ll be doing
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Client Customer Brand Engagement Center Internship Program provides college students with exposure to the automotive industry while working in a corporate environment at our Headquarters in Plano, Texas.
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During your internship, your primary role will be to act as a liaison between Client/Lexus owners, prospective owners, dealerships, area offices and headquarters by supporting our national contact center via answering incoming phone calls daily.
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You will receive five weeks of comprehensive training on client (possibly Lexus) vehicles, policies, products and services, communications, problem solving and negotiation, and customer satisfaction.
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Your primary role will be to act as a liaison between Client/Lexus owners, prospective owners, dealerships, area offices and headquarters.
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You will be expected to evaluate customer inquiries/concerns, (i.e. financial assistance, dealer sales, service or product related concerns), and determine the appropriate action to positively impact owner satisfaction and retention.
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Our Client Customer Brand Engagement Center is one of the key departments that offers entry-level positions with tremendous opportunity to learn about our products and the inner workings of the company.
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As an Intern, your overall mission is to “Build Lifetime Advocates for Client/Lexus”.
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Your role will support the department’s objective to provide world-class customer service to Client/Lexus owners and future buyers.
Qualifications/ What you bring
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Strong project management skills
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Computer skills - comfortable learning new systems
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Developing process documentation
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Strong analytical and problem-solving skills
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Superior written and verbal communication skills
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Ability to work with cross-functional groups
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Strong customer service mindset
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Ability to formulate and present recommendations regarding functional and technical solutions that improve business processes, enhance user experience, or reduce operating expenses.
Job Requirement
- customer service
- CSR
Reach Out to a Recruiter
- Recruiter
- Phone
- Sanya Mehani
- sanya.mehani@collabera.com
Apply Now
Apply Now
