The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Customer service Representative
Contract: Round Rock, Texas, US
Salary Range: 16.00 - 17.00 | Per Hour
Job Code: 361305
End Date: 2025-05-23
Days Left: 12 days, 13 hours left
- Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution.
- Verifies insurance coverage or determines patient self pay responsibility and provides cost information.
- Schedules an appointment for the patient or family member with a financial counselor if appropriate.
- Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines.
- Interprets physician orders to schedule appointments and ancillary tests.
- Communicates appointment details and any required preparation for testing along with necessary paperwork and payment to facilitate on time arrival, appointment preparedness and optimal reimbursement.
Job Requirement
- Customers service
- Call center
Reach Out to a Recruiter
- Recruiter
- Phone
- Shikha Singh
- shikha.psingh@collabera.com
Apply Now
Apply Now
