Description:

• Assist in the management of the Access Control mailbox – processing email requests and appropriate filing of emails for future retrieval
• Non-Lake County employee access requests
• Troubleshooting and reconciliation of user badge issues
• Mirroring all issued badges into the Lenel and Genetec systems
• Administration and management of the EPACS card access request portal – processing system requests for badge access or removal, camera passes, and pick-up/drop-off passes,
• Programming badges for access into restricted card reader-controlled areas – these areas include, but are not limited to: controlled drugs areas, document filing areas, security areas, executive areas, etc. – in all three Lake County badging systems
• Adding restricted access levels and their assigned approver as needed
• Update access level approvers, as needed
• Update master approver list stored on SharePoint for GSOC use
• Assist in the management of the Access Control Hotline – answering phone calls and following up with voicemails
• Support the Reception and front-line security staff with access control related duties/ inquiries
• Support Talent Acquisition, Human Resources, and our contract service providers in verifying and updating the status of background checks for required non-personnel
• Support weekly data reports provided to the Business Systems Team Mondays before 12p.m.