Job Summary:

• As a Senior Organizational Change Manager, you will be responsible for leading and executing change management strategies and frameworks for large organizational changes within the Personal Banking unit.
• You will collaborate with initiative sponsors and program teams to integrate change management activities into broader program plans and ensure successful change adoption.

Key Responsibilities:

• Conduct change impact assessments and evaluate stakeholder readiness.
• Identify potential barriers, risks, and key enablers for successful change adoption.
• Design and develop comprehensive change management strategies and actionable tactics.
• Engage sponsors and manage stakeholder relationships effectively.
• Develop communication plans and learning initiatives to drive change.
• Identify potential people-related risks and craft mitigation strategies.
• Lead change efforts aligning with strategic objectives.
• Foster a client-centric approach and ensure the client’s voice is represented.
• Promote knowledge transfer to build long-term organizational capability.
• Exercise a servant leadership mindset to foster a culture of trust and continuous improvement.

Essential Skills and Experience:

• Proven track record as a Senior Organizational Change Manager with expertise in change management frameworks and methodologies.
• Advanced communication skills including presentation, facilitation, and written communication.
• Experience in stakeholder engagement and fostering collaboration and innovation.
• Ability to prioritize and execute change initiatives effectively.
• Experience in leading change efforts aligned with strategic objectives.
• Strong proficiency in English (written and verbal).

Nice-to-have Skills and Experience:

• Certified Scrum Master (CSM) Designation and/or Project Management Professional (PMP) Designation.
• Previous experience in the financial industry and change management role (3-5 years preferred).

Soft Skills:

• Leadership and strong communication skills.
• Collaboration and problem-solving abilities.
• Ability to build and maintain strong relationships through stakeholder management.
• Strong organizational skills.