The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Customer Service Representative
Contract: Austin, Texas, US
Salary Range: 20.00 - 22.00 | Per Hour
Job Code: 361720
End Date: 2025-06-05
Days Left: 26 days, 2 hours left
Position Details:
Job Title: Customer Service Representative – Bilingual Spanish
Location: Austin, TX 78727 - 100% On-site
Duration: 6 Months + Possible Extension
Schedule: Mon-Fri: Any 8-hour shift from 7 am to 7 pm
Pay rate: 22/hr
Start Date: ASAP – Apply Now!
Note:
- Must be local to Austin. 100% onsite work, based on business needs and/or performance, which may change to remote in the future if qualified. We are unable to accommodate schedule change requests during the first 90 days.
Job Description:
- This role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions.
- Assists with problem resolution, as needed.
- Responds to phone inquiries in a prompt, courteous, and concise manner.
- Documents all encounters in clear and concise online logs.
- Transfers callers to other Call Center units as needed.
- Meets individual performance standards.
- Performs other duties as may be assigned by management.
- Attains and maintains strict required attendance and performance metrics.
- Must have at least 6 months of experience in a high-volume Contact Center environment.
- Remained at their past positions for 1 year+ to show a positive work history
Job Requirement
- Call Center
- Customer Service Representative
Reach Out to a Recruiter
- Recruiter
- Phone
- Vivek Singh
- vivek.ksingh@collabera.com
Apply Now
Apply Now
