We are hiring!

Position Details:

Title: Document Control Specialist

Location: Cincinnati, OH 45227

Duration: 9 months contract

Responsibilities:

• Support the Content Management program by managing the lifecycle of LOB content items.
• Communicate effectively with senior management and develop strong relationships with LOB, key partners, and stakeholders.
• Serve as a Subject Matter Expert (SME) on assigned LOB content, collaborating with LOB and governance partners to drive content improvements and escalate issues as needed.
• Execute Content Management writing responsibilities for all assigned content, including policy, procedures, and customer communications.
• Work with management to drive improvements to the program and identify gaps in data, proposing solutions or recommendations for optimization.
• Validate the accuracy of data on assigned content and remediate discrepancies when identified.
• Manage projects and implement changes as necessary to ensure progress.

Education Qualification:

• Bachelor's degree or equivalent experience required, with a preference for a related field.

Required Skills:

• 3-5 years of experience in policy procedure, risk, and management preferred.
• Professional verbal and written communication skills, with the ability to communicate with discretion and understanding at all levels.
• Strong analytical skills with the ability to interpret and apply policies and regulations across a complex business.
• Ability to strategize and develop plans for efficiency.
• Willingness to train and develop fellow co-workers and business partners.
• Ability to identify opportunities and take action to build trusting strategic internal and external relationships and networks.
• Approachable and collaborative, thriving in a fast-paced dynamic environment with the ability to quickly shift priorities on short notice.
• Excellent time management and exceptional presentation skills.
• Proficiency in MS Suite.
• Ability to work with minimal supervision.