Position: Trade Floor Support – Bloomberg TOMS
Location: New York City, NY (Hybrid – 4 onsite, 1 remote)
Contract Duration: 12 Months 
Pay Rate: $65–$68/hr

Job Overview:
We are seeking a highly motivated and experienced Trade Floor Support Analyst with deep expertise in Bloomberg TOMS to join a dynamic front-office environment. This role supports Fixed Income, Currencies, and Commodities (FICC) trading desks and plays a critical part in ensuring the stability and performance of real-time trading systems.

Key Responsibilities:

• Provide day-to-day application and technical support for the FICC Credit Trading Desk, with a focus on Bloomberg TOMS.

• Act as the primary contact for front-office users to troubleshoot and resolve application issues promptly.

• Work closely with development, infrastructure, and global support teams to address incidents and implement resolutions.

• Conduct root cause analysis and drive long-term fixes through problem management processes.

• Monitor application health and ensure stability in a time-sensitive trading floor environment.

• Contribute to release management, testing, and change control processes.

• Maintain and enhance documentation and support runbooks.

• Provide after-hours/on-call support on a rotational basis.

Required Qualifications:

• 5+ years of application support experience within investment banking or global markets, particularly supporting front-office users.

• Hands-on expertise in Bloomberg TOMS, including configuration, reporting, data pooling, and issue resolution.

• Strong knowledge of FICC products, ideally with a focus on fixed income and credit trading.

• Proven ability to work under pressure in fast-paced trading environments.

• Solid technical background with familiarity in Unix/Linux environments.

• Experience with scripting (Python, Shell) and SQL is highly desirable.

• Excellent communication skills with the ability to engage directly with traders and global stakeholders.

Preferred Background:

• Prior experience supporting trading operations physically on a trading floor.

• Exposure to job scheduling tools and production monitoring frameworks.