The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
L2 Production Support
Contract: Charlotte, North Carolina, US
Salary Range: 50.00 - 53.00 | Per Hour
Job Code: 361784
End Date: 2025-06-07
Days Left: 28 days, 11 hours left
Industry: Banking & Financial Services
Duration: 12 Months
Location: Charlotte, NC
Pay Range: $50-$53/hr
Duration: 12 Months
Location: Charlotte, NC
Pay Range: $50-$53/hr
Must Haves:
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Experience in enterprise tools and operational support. This role will focus on root cause analysis (RCA), preventive measures, proactive fixes, and technical vendor coordination for vendor tools across 300 CTO tools.
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Experience with: Advanced troubleshooting, RCA, preventive action implementation, and vendor coordination.
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Must be strong in PowerBI
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Proficient in Artesis; engineering/ technical heavy- not just knowledge
- Preferred tools: BigPanda, Netcool, Splunk, AppDynamics, ThousandEyes, Grafana, Autosys, Puppet.
- Ability to automate simple tasks using Python, Shell scripts
- Experience in .net technologies, Windows, Linux, Oracle, Autosys, Mulesoft, Open shift a plus
- Must work well under pressure, in a team and solo environment
- Ability to manage multiple priorities
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Candidate must have excellent written and verbal communications skills.
Day to Day:
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Support for 300 Enterprise Infrastructure Tools and Applications.
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Ensuring all necessary teams are engaged and focused on their tasks
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Have foresight to see the need to change priorities, escalate accordingly and able to understand and communicate across diverse technical platforms.
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Work for extended hours and/or weekends as needed to handle high priority issues, production recoveries and provide support to monthly Integrated/Infrastructure releases.
Job Requirement
- Support
- .NET
- RCA
- Autosys
- Python
- Shell Scripts
Reach Out to a Recruiter
- Recruiter
- Phone
- Preet Shah
- preet.shah@collabera.com
Apply Now
Apply Now
