Client: Health-care
Title: Senior UX Designer
Location: Remote
Duration: 8 months

Must Have:

• Solving complex EHR/healthcare app user workflows

HealthCare – Physician Experience:

• On the Physician Experience team, we design apps (desktop, web, mobile) for physicians to help them manage, treat, and improve the lives and the care of their patients.
• Healthcare IT is notorious for lagging behind consumer products in design, user experience, and customer satisfaction.
• Our goal is to change the status quo by creating a suite of physician-focused products that delight users, enable clinicians to take better care of their patients, and improve clinical outcomes.
• We are looking for UX candidates that are up for a challenge.
• Healthcare is rife with complexities and the learning curve is steep.
• If you have a passion for improving user experiences and the ability to press through adversity, we look forward to meeting you.

Senior User Experience Designer:

• An influential contributor in improving the workflows and overall experience for end users.
• This person will partner with the other UX Design team members, Product Managers and Technical Architects to uncover real problems as well as concept and validate effective design solutions.
• Acts as a coach, mentor and lead for both internal teams as well as an advocate for our users’ needs.

Experience: 8+ years

Core Requirements:

• Ability to work in fast-paced agile environment
• Take smart risks and champion new ideas
• Work with minimal supervision, executing against deadlines on multiple concurrent projects
• Be open to receiving feedback and constructive criticism
• Be willing to lead and mentor teammates, share knowledge, and foster new ideas and strategies to make processes efficient
• Effective communicator that can present in front of stakeholders, lead design discussions, and keeps stakeholders informed of statuses on projects
• Some travel required

UX Design Requirements:

• Expert in Figma application, using component libraries and best practices to streamline and create proficient design files for scalability and ease of editing/modifying
• Proficiency in iOS native design
• Understanding of AI tools and evolving tech that can enhance and make design and user experiences more efficient and effective
• Use empathy and critical and analytical thinking to understand and frame problems
• Comfortable working with a diverse range of stakeholders, including executives, and can communicate ideas in the language of business as well as design
• Shares knowledge and expertise with more junior team members by providing design guidance and coaching
• Displays diplomatic conflict resolution and consensus building, eliciting feedback to act as a change agent for the team
• Ability to work on future visioning for UX, at the same time providing support to agile teams to support the SDLC

Responsibilities:

• Plan and lead complex projects within UX and across functional project teams
• Assist with the development and execution of the overall strategy at the key departmental level; having a clear understanding of the long-term vision and strategy of the company
• Facilitate dialog with Product Managers and Technical Architects in order to uncover clear problem definition and identify assumptions
• Advocate for user needs and representation in the translation of business objectives into project requirements
• Partner with and support Research in conducting research efforts including user discovery, concept validation, and usability evaluation
• Translate findings and recommendations into fully functional technical designs that will be meaningful for users and also will mesh with the product roadmap
• Facilitate design ideation and strategy sessions with cross-functional groups
• Develop structural and strategic work defining user scenarios, workflows, interaction models and conceptual wireframes
• Anticipate issues at a macro and micro level concurrently
• Work through implementation with scrum teams to ensure the desired user experience from functionality to form is carried through the development cycle
• Lead fellow UX Design team members to refine interaction, promoting consistency and UX standards development

Bonus Skills:

• Experience evaluating usability studies
• Mixpanel or Pendo analytic software experience
• Experience in healthcare