The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Customer Service
Contract: Austin, Texas, US
Salary Range: 18.00 - 20.00 | Per Hour
Job Code: 362346
End Date: 2025-06-26
Days Left: 15 days, 2 hours left
Position details:
Title: Customer Service
Client: Information and Technology
Location: Austin, TX, 78727 (Onsite)
Duration: 06 Month
Pay Rate: $18 - 20/HR
Responsibilities:??
- Must be available for any 8-hour shift from 7 am to 7 pm. We are unable to accommodate schedule change requests during the first 90 days.
- This role provides unbiased assistance to Medicaid providers and clients with questions regarding eligibility, medical claims status, and other program questions.
- Assists with problem resolution, as needed.
- Responds to phone inquiries in a prompt, courteous and concise manner.
- Documents all encounters in clear and concise online logs.
- Transfers callers to other Call?Center?units as needed.
- Meets individual performance standards.
- Performs other duties as may be assigned by management.
- Attains and maintains strict required attendance and performance metrics.?
Job Requirement
- Inbound
- Outbound
- Call
- Customer Service
Reach Out to a Recruiter
- Recruiter
- Phone
- Vivek Singh
- vivek.ksingh@collabera.com
Apply Now
Apply Now
