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Technical Support Specialist

Contract to Hire: Austin, Texas, US

Salary Range: 12.00 - 20.00 | Per Hour

Job Code: 362514

End Date: 2025-07-02

Days Left: 26 days, 6 hours left

Title: Technical Support Specialist
Location: Austin,TX
Duration:  3 months contract, with a possibility of extension
Travel: Yes; 60-80%, per diem included
Payrate: $12-20/hr 
 
 
Must Haves:  
  • 1+ year working in a desktop support role - Knowledge with Active Directory and scripting on the backend is ideal
  • If they have worked in a “technical support” capacity then they will be able to help with the tasks they are asked to do
  • They will be helping with the technical integrations at the Tier 1 level – nothing overly complex – help with devices and network access etc.
  • This person needs to be customer focused first, technical skills can be minimal
  • Great customer service/interpersonal skills – this is crucial and almost more important than the skillset as they will be the first POC for the transition into the Network
  • Ability/willing to travel all over the US to different client sites
 
Day-to-Day:  
  • They will go through a 2-week training period in Austin, Texas before being scheduled in person to a variety of clinics
  • There will be a travel schedule provided well in advance to allow for proper planning
  • There will be a per diem based on State guidelines and all of expenses will be paid directly by the client
  • When they are not traveling, they will be doing customer service focus tasks from home or Corporate HQ if they are in Austin
  • When onsite they will help support front and back-office employees to get their devices and systems set up to be absorbed into the company environment
Job Requirement
  • Desktop Support
  • Technical Support
  • Service Desk Support
  • Active Directory
  • AD
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Shivanshu Giri
  • shivanshu.giri@collabera.com
  • shivanshu.giri@
Apply Now
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