The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Technical Support Representative
Contract to Hire: Chandler, Arizona, US span>
Salary Range: 18.00 - 18.00 | Per Hour
Job Code: 362533
End Date: 2025-07-03
Days Left: 26 days, 8 hours left
Role Overview:
- Join Banks Global Service Desk, providing first-line IT support to internal employees via phone and chat.
- Ideal for candidates with a passion for customer service and technology, who thrive in a fast-paced environment.
Key Responsibilities:
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Provide technical support for MS and internal systems
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Handle up to two simultaneous chat sessions
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Accurately document tickets and escalate as needed
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Maintain performance metrics and client satisfaction
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Post-training: 4 day onsite, 1 remote (if performance targets met)
Skills:
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1–3 years of IT support or customer service experience
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Excellent communication and multitasking skills
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Team-oriented with strong organizational abilities
Preferred Knowledge:
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Windows 10/11, MS Office, Office 365, SharePoint
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Citrix, VPN, AnyConnect
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ITSM tools (e.g., Remedy – nice to have)
Job Requirement
- technical support
- desktop support
- it support
- Help Desk
- Service Desk
- customer service
- troubleshoot
- troubleshooting
- customer support
Reach Out to a Recruiter
- Recruiter
- Phone
- Mebin Joseph
- mebin.joseph@collabera.com
Apply Now
Apply Now
