• This role has been open and approved since November 2024 and they have not found any qualified candidates. 
• Need for additional support on the CloudOps team (currently 6 people).
• Aimed at improving team efficiency across patching, access management, cloud monitoring & maintenance.
• Supporting multiple environments (on-prem & cloud).

• Design, build, and manage on-prem & cloud infrastructure.

• Improve system reliability, security, and performance.

• Cross-functional collaboration with PMs, devs, analysts, and support teams.

• Own and execute infra-related projects.

• Troubleshoot customer-facing issues and continually optimize infrastructure.

   

• Provision/configure/maintain cloud & on-prem infra.

• Manage security & IAM across Azure and AWS.

• Monitor systems (Nagios, Spectrum).

• Handle DNS (Cloudflare, Route 53).

• Administer core infra services (LDAP, AD, DNS, SMTP).

• Support data center migrations.

• Automate using scripts/APIs (e.g., Cloudflare API).

• Implement/maintain virtualization & storage systems.

• Align infra strategy with product & business needs.

Must-Haves:

• 3+ years of relevant experience.

• Strong knowledge of cloud computing concepts (Azure, AWS, HCI, Nutanix).
• Experience with infrastructure security (IAM, encryption, policies).
• Load balancers, firewalls, TCP/IP, DNS hands-on experience.
• Monitoring tool proficiency (Nagios, Spectrum).
• Familiar with CI/CD, JIRA, and Confluence.
• Infrastructure automation/scripting with APIs.
  
  

• Experience with virtualization & storage (Dell, NetApp).
• Windows Server & Active Directory (nice to have).
• Windows Server certifications (MCSE).
• Network security (Windows & Cisco).
• CDN & TLS experience.
• Data center migration experience.
• Background in software support.