The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Call Center Representative
Contract: Chandler, Arizona, US span>
Salary Range: 18.00 - 21.00 | Per Hour
Job Code: 362568
End Date: 2025-08-28
Days Left: 27 days, 22 hours left
Position Details:
- Industry - Banking and Financial
- Title - Call Center Representative
- Duration - 12 months
- Location - Chandler, AZ (ONSITE)
- Pay - $18/hour to $21/hour
Job description:
- DEPARTMENT- 401k
- Retirement and Benefits supports participants in employer sponsored 401(k), pension, and non-qualified deferred compensation plans. Provides participants with clear information on their accounts, guides them through how to execute transactions, and completes error free processing of financial transactions.
Required skills:
- Requirement of 2 or more years of customer service experience and below skills.
- Must possess the skills to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information
- Computer Literacy and proficient in using MS Outlook, Word, and PowerPoint is a REQUIREMENT
- Ability to demonstrate flexibility and work well under pressure in a fast paced, high call volume, and constant changing call center environment
- Strong communications skills, great grammar, and the ability to communicate with management, peers, and clients
- Robust customer service skills and the ability to resolve and de-escalate difficult situations and prevent client dissatisfaction with respect and poise
- Positive attitude that embracing coaching as an opportunity to improvement in current role
- Ability to handle confidential matters and sensitive information in a responsible manner.
- Ambitious and self-motivating
Job Requirement
- Call Center
- Inbound Calling
- Client Service
- Banking/Financial
- Retirement/401k
Reach Out to a Recruiter
- Recruiter
- Phone
- Gyananjaya Panda
- gyananjaya.panda@collabera.com
- 9738412265
Apply Now
Apply Now
