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Call Center Representative

Contract: Chandler, Arizona, US

Salary Range: 18.00 - 21.00 | Per Hour

Job Code: 362568

End Date: 2025-08-28

Days Left: 27 days, 22 hours left

Position Details: 

  • Industry - Banking and Financial
  • Title - Call Center Representative
  • Duration - 12 months
  • Location - Chandler, AZ (ONSITE)
  • Pay - $18/hour to $21/hour

Job description:

  • DEPARTMENT- 401k
  • Retirement and Benefits supports participants in employer sponsored 401(k), pension, and non-qualified deferred compensation plans. Provides participants with clear information on their accounts, guides them through how to execute transactions, and completes error free processing of financial transactions.

Required skills:

  • Requirement of 2 or more years of customer service experience and below skills.
  • Must possess the skills to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information
  • Computer Literacy and proficient in using MS Outlook, Word, and PowerPoint is a REQUIREMENT
  • Ability to demonstrate flexibility and work well under pressure in a fast paced, high call volume, and constant changing call center environment
  • Strong communications skills, great grammar, and the ability to communicate with management, peers, and clients
  • Robust customer service skills and the ability to resolve and de-escalate difficult situations and prevent client dissatisfaction with respect and poise
  • Positive attitude that embracing coaching as an opportunity to improvement in current role
  • Ability to handle confidential matters and sensitive information in a responsible manner.
  • Ambitious and self-motivating
Job Requirement
  • Call Center
  • Inbound Calling
  • Client Service
  • Banking/Financial
  • Retirement/401k
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Gyananjaya Panda
  • gyananjaya.panda@collabera.com
  • 9738412265
Apply Now
Apply Now
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