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Customer Service
Contract: Orlando, Florida, US
Salary Range: 18.00 - 22.00 | Per Hour
Job Code: 362577
End Date: 2025-07-03
Days Left: 25 days, 20 hours left
To discuss more about this job opportunity, please reach out to Deepak Arya (LinkedIn URL - www.linkedin.com/in/deepak-arya-8a79aa22a/), email your updated resume at Email - deepak.arya@collabera.com. Thank you!
Pay rate: $18 - $22/hr.
Industry: Medical Device
Key Responsibilities:
- Maintain and update patient records and verify account and product information.
- Communicate prescription revision requests to clinic support teams.
- Receive and process new referrals for out-of-warranty equipment.
- Facilitate equipment replacements and coordinate customer returns in compliance with applicable regulations, policies, and procedures.
- Schedule annual preventative maintenance appointments for patients.
- Ensure all activities adhere to established guidelines for handling medical device equipment.
- Coordinate customer returns and replacements, ensuring compliance with current standards and protocols.
Qualifications:
- Spanish is a must.
- High School Diploma or GED required.
- Experience: Minimum of 1 year of customer service experience required; 2–3 years of call center experience preferred.
Job Requirement
- Patient records management
- Account verification
- Bilingual (English/Spanish)
- Call center
Reach Out to a Recruiter
- Recruiter
- Phone
- Deepak Arya
- deepak.arya@collabera.com
Apply Now
Apply Now
