The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Customer Service Representative
Contract: Austin, Texas, US
Salary Range: 18.00 - 21.00 | Per Hour
Job Code: 362608
End Date: 2025-08-08
Days Left: 8 days, 13 hours left
Job Title: Customer Service Representative
Location: Onsite
Duration: 6+ Months (Possible extension)
Pay Rate: $18 - $21 Hourly
About the Role:
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This role provides unbiased assistance to Medicaid providers and clients with questions regarding eligibility, medical claims status, and other program questions.
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Assists with problem resolution, as needed.
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Responds to phone inquiries in a prompt, courteous and concise manner.
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Documents all encounters in clear and concise online logs.
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Transfers callers to other Call Center units as needed.
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Meets individual performance standards.
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Performs other duties as may be assigned by management.
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Attains and maintains strict required attendance and performance metrics
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Flexibility and adaptability in a fast-paced work environment.
Job Requirement
- Customer Service
- Calling
- Customer Support
- Calls
- Healthcare
Reach Out to a Recruiter
- Recruiter
- Phone
- Dishan Shetty
- dishan.shetty@collabera.com
Apply Now
Apply Now
