Find Amazing Talent Find Your Dream Job

business advisor

Contract: Austin, Texas, US

Salary Range: 18.00 - 21.00 | Per Hour

Job Code: 362608

End Date: 2025-07-04

Days Left: 26 days, 9 hours left

Job Title:           Customer Service Representative
Location:           Austin, TX, 78727 (Onsite)
Duration:           6+ Months (Possible extension)
Pay Rate:           $18 - $21 Hourly
 
About the Role:
  • This role provides unbiased assistance to Medicaid providers and clients with questions regarding eligibility, medical claims status, and other program questions. 
  • Assists with problem resolution, as needed. 
  • Responds to phone inquiries in a prompt, courteous and concise manner. 
  • Documents all encounters in clear and concise online logs. 
  • Transfers callers to other Call?Center?units as needed. 
  • Meets individual performance standards. 
  • Performs other duties as may be assigned by management. 
  • Attains and maintains strict required attendance and performance metrics
  • Flexibility and adaptability in a fast-paced work environment. 
Job Requirement
  • Customer Service
  • Calling
  • Customer Support
  • Calls
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Dishan Shetty
  • dishan.shetty@collabera.com
Apply Now
Apply Now
close-icon