The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Client Service Representative
Contract: Miami, Florida, US
Salary Range: 21.00 - 22.00 | Per Hour
Job Code: 362726
End Date: 2025-07-09
Days Left: 19 days, 22 hours left
Position Details:
Client: Banking
Department: Accounting/Finance
Job Title: Client Service Representative – (Bilingual – Portuguese)
Location: Miami, FL – 33131 – (Onsite/Hybrid)
Duration: 12 Months + Possible Extension
Schedule: Mon-Fri : 10:30AM to 7:30PM
Start Date: ASAP – Apply Now!
Pay-rate: 22-23/hr
Note:
- Onsite – Training period 120 day- 100% onsite- hours for training will be discussed during interview process but likely 9am-5pm Mon-Fri or possibility of aligning with Mexico hours based on who will be training.
- After training will transition to Hybrid role- 3 day on-site, 2 remote.
Job Description:
- Required Skills: *Portuguese and English required, Spanish is a plus.
- This position involves reviewing and resolving client requests related to treasury, cash management, card services, or deposit products.
- Day to day activities will include being responsible for reading, analyzing and/or determining appropriate handling and resolution of requests.
- First point of contact for inquiries received in Latam (Mexico) Client Servicing department from high revenue clients via email or phone channel.
Duties Include:
- You’ll review incoming client inquiries or service requests (via email or phone).
- Determine what kind of issue it is (e.g., payment issue, account access, card service).
- Resolving or Routing the Issue -(e.g., update info, clarify a transaction).
- Coordinate with other departments (like tech support, operations, or compliance) to solve it.
Understanding various financial products such as:
- Treasury services (like wire transfers, liquidity solutions)
- Cash management tools (ACH, lockbox, etc.)
- Card services (corporate or purchasing cards)
- Depository products (business checking, money market, etc.)
Job Requirement
- Treasury
- lockbox
- ACH
- Card
- Cash management
- Treasury services
- Portuguese
- Portugal
- client service
- customer service
- bank
- Teller
- payment
- card service
- card services
Reach Out to a Recruiter
- Recruiter
- Phone
- Rahul Solanki
- rahul.solanki@collabera.com
- 8043614674
Apply Now
Apply Now
