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Complaint Investigations Tech
Contract: Alameda, California, US span>
Salary Range: 25.00 - 30.00 | Per Hour
Job Code: 362757
End Date: 2025-07-09
Days Left: 20 days, 7 hours left
Job Description:
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The Technician will be responsible for: Unpacking boxes safely and sorting the returned products accordingly by product lines. Investigating returned products in order to resolve customer complaints regarding their blood glucose meters, strips & sensors.
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The Technician will document complaint investigations in the Complaint Handling System.
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The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation.
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Must Have ~ basic computer skills to navigate Internet programs used, basic Excel skills and be able to read, write and comprehend English. Experience in Medical Device / Biotech Industry is preferred.
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Knowledge of Electronic Troubleshooting is preferred.
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Ability to work in a team setting is a plus.
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Fast learner and ability to follow written work instructions of SOP’s is required.
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Good documentation skills are a Must.
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Good computer skills are essential for this job, since data entry of investigation results is a primary part of the job.
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Ability to focus while performing repetitive and routine investigations is a must.
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Great fit for workers with Manufacturing, Inspection, and Assembly experience.
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Minimum education required is H.S. Diploma or equivalent (such as GED).
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An Associates (Two year) degree in Electrical Engineering or other Science is a great fit for this job.
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Recent college graduates with a Bachelor’s degree in Engineering or other subject may be considered; but please note that candidates with a Bachelor’s degree are not an ideal fit for this entry level position.
Job Requirement
- Complaint
Reach Out to a Recruiter
- Recruiter
- Phone
- Himanshu Singh
- himanshu.ksingh@collabera.com
Apply Now
Apply Now
