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Complaint Investigations Tech

Contract: Alameda, California, US

Salary Range: 25.00 - 30.00 | Per Hour

Job Code: 362757

End Date: 2025-07-09

Days Left: 20 days, 7 hours left

To discuss more about this job opportunity, please reach out to Himanshu Kumar Singh(LinkedIn URL - https://www.linkedin.com/in/himanshu-kumar-singh-57b782258/), email your updated resume at Email - himanshu.ksingh@collabera.com or give me a call at (425) 403-0902. Thank you!
 
Pay Rate: $25- $30/hour
 
Position Details:
Industry: Medical Device
Job Title: Complaint Investigations Tech
Location: Alameda, CA 94502
Duration: 6 months (possible extensions)

Job Description:

  • The Technician will be responsible for: Unpacking boxes safely and sorting the returned products accordingly by product lines. Investigating returned products in order to resolve customer complaints regarding their blood glucose meters, strips & sensors.
  • The Technician will document complaint investigations in the Complaint Handling System.
  • The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation.
  • Must Have ~ basic computer skills to navigate Internet programs used, basic Excel skills and be able to read, write and comprehend English. Experience in Medical Device / Biotech Industry is preferred.
  • Knowledge of Electronic Troubleshooting is preferred.
  • Ability to work in a team setting is a plus.
  • Fast learner and ability to follow written work instructions of SOP’s is required.
  • Good documentation skills are a Must.
  • Good computer skills are essential for this job, since data entry of investigation results is a primary part of the job.
  • Ability to focus while performing repetitive and routine investigations is a must.
  • Great fit for workers with Manufacturing, Inspection, and Assembly experience.
  • Minimum education required is H.S. Diploma or equivalent (such as GED). 
  • An Associates (Two year) degree in Electrical Engineering or other Science is a great fit for this job.
  • Recent college graduates with a Bachelor’s degree in Engineering or other subject may be considered; but please note that candidates with a Bachelor’s degree are not an ideal fit for this entry level position.
Job Requirement
  • Complaint
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Himanshu Singh
  • himanshu.ksingh@collabera.com
Apply Now
Apply Now
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