The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Customer service representative
Contract: Austin, Texas, US
Salary Range: 18.00 - 21.00 | Per Hour
Job Code: 363153
End Date: 2025-07-23
Days Left: 21 days, 16 hours left
Title: Customer service representative
Location: Austin, TX 78727(Remote But local in 40 Miles of Austin)
Duration: 6+ Months
- Provide prompt, courteous, and concise assistance to Medicaid providers and clients via phone.
- Resolve problems and respond to inquiries regarding eligibility and medical claims status.
- Document all interactions in clear and concise online logs.
- Transfer callers to other Call Center units as needed.
- Meet individual performance standards and maintain strict attendance metrics.
- Perform additional duties as assigned by management.
Education Qualification
- High school diploma
Skills:
- Minimum of 6 months of recent high-volume inbound contact center experience.
- Proficiency in MS Office.
- Effective multi-tasking abilities.
- Strong communication and problem-solving skills.
Job Requirement
- Inbound
- outbound
- Calling
- Customer service
Reach Out to a Recruiter
- Recruiter
- Phone
- ANAND VYAS
- anand.vyas@collabera.com
Apply Now
Apply Now
