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Customer Service Representative
Contract: Toronto, Ontario, CA
Salary Range: 24.00 - 25.00 | Per Hour
Job Code: 363159
End Date: 2025-07-23
Days Left: 21 days, 15 hours left
Detailed Job Description:
Client's Domain: Insurance and Financial services
Job Title: Customer Service Representative/ Licensing and Contracting Administrator
Location: Toronto, ON M2N 7E9 (Hybrid)
Duration: 17 Months (Extension based on performance)
Pay Rate: $25/hr
About the Role:
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Provides administrative support to a national sales force distributing financial service products. Primarily handles education, correspondence and general tasks related to contracting, licensing and sales field services.
Responsibilities
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Provide administrative support to sales field, internal and external staff, and senior management.
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Update license and contracting requirements accurately and promptly within deadlines.
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Respond to inquiries from sales field, internal and external staff, and regulatory bodies.
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Draft standard and non-standard correspondence (e.g. memos, letters, reports).
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Initiate and participate in process and database improvement projects.
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Fax, photocopy, file and scan documents.
Qualifications
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Two years of experience in an administrative support or related role
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Excellent written and verbal communication skills
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Interpersonal skills and the ability to build relationships with internal and external contacts
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Ability to work independently in a fast-paced environment
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Organizational and multi-tasking skills
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Attention to detail
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Advanced skills using MS Excel
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Proficiency using MS Word, Outlook, PowerPoint
Preferred Qualifications
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Financial services industry experience
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Post-secondary education
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CSC and/or IFSE course completion
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WinFund Platform experience
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Bilingual (French/English) – oral and written is a plus
Job Requirement
- CSR
- Customer Services
- Customer Service Representative
- License
- Licensing
- Contracts and Licenses
- French
Reach Out to a Recruiter
- Recruiter
- Phone
- MEETUL CHOUDHARY
- meetul.choudhary@collabera.com
Apply Now
Apply Now
