The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Customer Service Specialist - Hybrid
Contract: Cedar Rapids, Iowa, US
Salary Range: 20.00 - 26.00 | Per Hour
Job Code: 363318
End Date: 2025-07-30
Days Left: 28 days, 21 hours left
Position Details:
Industry: Aerospace/Engineering
Job Title: Customer Service Specialist - Hybrid
Location: Cedar Rapids, IA 52411
Duration: 12+ Months [+ Possibilities of extension]
Pay Range: $20-$26/hr
Work will be hybrid - onsite 2-3 days/week
Initial training (first 60-90 days) will be onsite in Cedar Rapids, IA
Shift: M-F. 8a-5p
Description:
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This entry sales position will be responsible for providing world class customer service for customers worldwide through exceptional responsiveness to customer inquiries, negotiating favorable terms, all while focusing on the maintenance of existing customers, and the development of new relationships.
Responsibilities:
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Provide timely responses to customer request for quote via email, phone, or inventory listing
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portals.
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Liaise with peers and leadership to understand market pricing dynamics to capture sales
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Achieve sales and capture rate targets as set by management
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Validate customer purchase orders against standard and negotiated terms
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Interacts with the customer prior to and after the sale to develop and maintain positive
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partner relationships.
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Identify brokering opportunities to enhance customer relationships & maximize sales output
Qualifications:
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High school diploma or equivalent required
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Ability to work independently with little instruction and are intrinsically motivated.
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Provide responsive and exceptional customer support
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Strong written and verbal communication skills
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Preferred qualifications: Previous sales/customer service experience
Job Requirement
- customer service
- customer support
- inside sales
- sales
- phone calls
- call center
- inbound calls
- outbound calls
Reach Out to a Recruiter
- Recruiter
- Phone
- Niharika Shrivastava
- niharika.shrivastava@collabera.com
Apply Now
Apply Now
