Job Description – Collabera

Remote: new york, New York, US

Salary Range: 28.00 - 32.00 | Per Hour

Job Code: 363372

End Date: 2025-08-07

Days Left: 15 days, 15 hours left

Detailed Job Description:

Client's Domain: Travel

Role: Travel Counselor

Duration: 06 Months + possible Extension or conversion based on performance

Location: Remote

Pay: $28/hr.

What You will be doing:

Advise and arrange travel for corporate business customers (both individuals and groups)
Conduct analysis and research on travel options, and proactively anticipate traveler needs to sell additional services.
Arrange and book domestic and international business travel, in a variety of complexities, for air, road, rail, and accommodations.
Use the various Global Distribution Systems GDS system Sabre.
Training may be provided as a refresher if needed.
Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements.
Use positive telephone service techniques and act on special customer requests.
Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels.
We look forward to sharing more detailed job functions and key performance indicators during the interview process.

What We are Looking For:

Passion for excellence in client service, including proactive anticipation of need
Native GDS expertise in Sabre
Professional communication (written and verbal)
Attention to detail
Act with integrity, and look after personal traveler information
Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently / with supplier
Teamwork and openness to feedback.
Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8 pm) and weekends.

Recruiter

Phone

MEETUL CHOUDHARY

meetul.choudhary@collabera.com

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