Responsibilities:

• Direct project team personnel, manage cost and schedule, ensure contract compliance, and serve as customer interface.
• Manage technical scope, cost, and schedule of assigned tasks or functions of the project.
• Provide strong, proactive, and assertive leadership skills that engage multidiscipline work teams to respond to business needs for assigned projects
• Lead project team members such as executives, line of business subject matter experts, controllers, and schedulers through the lifecycle of a project
• Lead end-to-end ServiceNow project delivery encompassing HAM and SAM modules
• Manage project teams that typically include multiple vendors with onshore and offshore resources
• Create project management plans, set expectations, execute governance reviews and ensure the project plans are driven by organizational procedures
• Coordinates with cross-functional project stakeholders to develop project scope, objectives, goals, and deliverables
• Ensure that requirements are gathered, documented, reviewed and approved per organizational/PMO standards.
• Work with assigned scheduler to create a work breakdown structure that defines all activities required for the project deliverables
• Manage project budget, maintain financial plan, track actuals vs. plan, provide monthly forecasts, report monthly accruals
• Establish and provide high-quality, informative written and verbal project communications, including weekly status, dashboards, and project updates
• Actively monitor, track, and manage project tasks, timelines, attainment of established milestones and overall quality of project activities and deliverables

Required Education & Experience:

• Bachelor’s degree in business, Information Technology, Computer Science or related degree with 5+ years of experience as an IT Project Manager. Additional years of experience may be considered in lieu of degree
• Experience managing Service Now Hardware Asset Management and Software Asset Management (HAM/SAM) projects required
• Previous IT project management experience for a utility required
• In-depth Project Management experience handling Project Financials, Schedules, Scope, and Testing with strong communication / presentation skills
• Solid understanding and previous experience of Project Management and Project Management Office processes and procedures required
• Ability to build and maintain relationships, partnerships, and external networks
• Ability to work independently, with minimal supervision and work effectively in a collaborative team environment while keeping the team informed
• Excellent customer-facing skills
• Excellent decision-making and organizational skills are required
• Excellent written and verbal communication skills
• Proven analytical, evaluative, and problem-solving abilities
• Working knowledge of MS Project, Primavera P6, Smartsheet or similar project management tool
• Maintain confidentiality and adhere to data protection and other security guidelines where appropriate

Desired Qualifications:

• PMP or equivalent is preferred