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Production Support Engineer
Contract: Plano, Texas, US
Salary Range: 50.00 - 60.00 | Per Hour
Job Code: 363717
End Date: 2025-08-16
Days Left: 16 days, 12 hours left
Position Details:
- Industry :Banking/Finance
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Work Location: Plano,TX(Primary Location ) / Charlotte,NC(Secondary location)(Hybrid)
- Job Title :Production Support Engineer
- Duration:12-18 Months (Contract)
- Pay Range : 50$/hr - 60$/hr
Must Have:
- 5 to 10 years’ experience with Exchange 2016 or higher servers.
- Must have experience with Multi-Node DAG’s across multiple data centers and Clustering in a large Exchange environment.
- Ability to maintain Exchange Operationally, with monitoring utilizing SCOM and On-Call availability and flexibility.
- Ability to troubleshoot to Root Cause Exchange mail flow issues for multiple client environment.
- Ability to take ownership of an initiative/issue through completion.
- Ability to work in a collaborative environment via Skype, WebEx, or Teams.
- Excellent verbal and written communication skills.
- Ability to communicate effectively with LOB’s, Clients and Tech-savvy stakeholders.
- Experience desired with Exchange Online / M365.
- Ability to work with minimal supervision and provide daily productive results.
- Bachelor's degree in Information Technology, information security or related field, or Experience to commensurate.
- Strong analytical skills/problem solving/conceptual thinking.
- Ability to work with technical and non-technical business owners.
- Assist with internal efficiencies projects and development.
- PowerShell Scripting
- Additional skills with AppViewX, BMC Remedy, Splunk, and Trend Micro
Day to Day Responsibilities
- Exchange Operations is looking for a team-oriented person who can work without direction and is self-motivated.
- The candidate must have experience with DAG configurations with Exchange 2016 or higher in a large environment.
- Exchange Operations is responsible for keeping Exchange Sustainability at 99.9% SLA.
- We are seeking a team member who’s able to assist with reviewing documentation, Remedy ticketing, implementing change controls, and at time interfacing with clients.
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Email me your resume at pritam.palai@collabera.com
Job Requirement
- Skype
- Production Support
Reach Out to a Recruiter
- Recruiter
- Phone
- Pritam Palai
- pritam.palai@collabera.com
Apply Now
Apply Now
