• Join a dynamic team of over 200 technologists and 50+ business/product professionals in a start-up/greenfield culture. Working on the innovative Clear™ Product Platform within the US Cash Management business.
• The team fosters a collaborative, fast-paced environment focused on delivering cutting-edge solutions in transactional banking.

• Program Structure: Define and structure the overall program approach, including value-stream organization, ensuring program-wide visibility and comprehensive reporting.
• Community Building: Act as the primary SAFe/Agile advocate for Clear™, engaging with groups to promote SAFe/Agile principles and drive up-skilling through working groups.
• Impediment Removal: Collaborate with teams and stakeholders to identify and resolve impediments that hinder progress.

• Enhance and review SAFe/Agile team metrics (e.g., velocity, cumulative flow diagrams, burndown charts) to evaluate performance and identify improvement opportunities.
• Maintain and expand JIRA Structures for automated, real-time program-level reporting.
• Develop standardized reporting approaches for use across Clear™.

• Manage JIRA and Confluence, including structure, layout, and access control.
• Design and update JIRA issue forms, workflows, and ensure value-stream needs are met while enabling program-wide reporting.
• Lead the migration from enterprise JIRA to JIRA IN A BOX.

• Implement SAFe or similar methodologies to govern the program and align product, development, and leadership teams.
• Provide coaching to Release Train Engineers (RTEs), Scrum Masters, Product Owners/Managers, and development teams on SAFe/Agile principles.
• Support preparation of PI end demo materials.

• Leverage strong influencing skills to guide cross-functional tech and non-tech teams without direct reports.
• Demonstrate exceptional organizational skills to set and manage tasks for yourself and the team.

• 2+ years as an Agile Coach or Scrum Master on broad-based projects.
• 1-2 years working with SAFe/Scrum methodology.
• 1-2 years of deep technical JIRA experience, particularly with JIRA Structures and JIRA Advanced Roadmaps.
• 2+ years managing and implementing large-scale, high-visibility projects with cross-functional teams.
• Proven Success: Demonstrated ability to lead large-scale, high-visibility projects.

• Previous experience with financial services.
• Familiarity with Confluence, Mural/collaborative suites, O365, cloud services, transactional banking, accounting and ledgers, payment systems, or startup environments.

• JIRA/Confluence: Administer and optimize for program reporting and workflows.
• SAFe/Agile Tools: Utilize for metrics, coaching, and program governance.
• Mural/O365: Support collaboration and documentation.

Language Requirements

• English (written and verbal proficiency required).

• Strong influencing and communication skills to align tech and non-tech teams.
• Exceptional organizational and leadership abilities.

• Format: WebEx
• Rounds: 2 rounds (second round may include a panel, TBD)
• Scheduling: To be coordinated with the hiring team
• Flexibility: Accommodations available for pre-scheduled time off during the contract.

• Training will be provided to familiarize the candidate with Clear™ processes and tools.