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Members Service Representative (REMOTE)

Contract: Plano, Texas, US

Salary Range: 23.00 - 24.00 | Per Hour

Job Code: 363853

End Date: 2025-07-22

Job Status: Expired

This Job is no longer accepting applications

                                     PAY RANGE: $23-$24/hr                                   

Must be located in any of below states only:

  • AZ, FL, GA, ID, IA, KY, MI, NE, NM, NY (outside greater-NYC), OH, TX, UT, WA (outside greater-Seattle), WI

Responsibilities:

  • You’ll be calling Medicare members (both new and existing) to help them understand their health plan benefits, explain any upcoming changes, and support them during onboarding.
  • Your job is to make sure members feel informed, comfortable, and supported.

Qualifications (Must Haves):

  • Bilingual in any language
  • 2+ years of experience in customer service, healthcare, or advocacy.
  • Medicare/Medicaid experience
  • Experience working in call centers and remote roles
  • Familiarity with Medicare Duals, Salesforce, EPIC, Genesys, and MS Office
Job Requirement
  • Bilingual
  • Members Service
  • Medicare and Medicaid
  • Call Center
  • Medicare Duals
  • SalesForce
  • EPIC
  • Genesys
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Prerana Pandey
  • prerana.pandey@collabera.com
This Job is no longer accepting applications
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