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Scheduling Coordinator
Contract: San Jose, California, US
Salary Range: 15.00 - 17.00 | Per Hour
Job Code: 363873
End Date: 2025-08-23
Days Left: 22 days, 13 hours left
Client: Healthcare company
Title: Scheduling Coordinator
Location: Remote (CA)
Duration: 5 Months
Shift: 8:30 AM – 5:00 PM (Candidate’s Local Time Zone)
Pay Rate: $15/hr - $17/hr
Title: Scheduling Coordinator
Location: Remote (CA)
Duration: 5 Months
Shift: 8:30 AM – 5:00 PM (Candidate’s Local Time Zone)
Pay Rate: $15/hr - $17/hr
Job Description: Scheduling Coordinator
- Responsible for coordinating and scheduling patients for services at various ophthalmology practices in a timely, professional, and courteous manner using scripting and scheduling guidelines established by the practices.
Essential Functions:
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Contact eligible members via outbound calls to schedule annual Retinal Eye Tests.
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Receive patient calls in a high-volume call center environment.
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Schedule patients with appropriate providers using internal systems and appointment availability.
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Collect and input relevant patient demographic and insurance information.
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Educate patients on the referral process and coordinate diagnostic testing as needed.
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Navigate multiple systems while actively engaging with members over the phone.
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Maintain patient confidentiality and follow HIPAA guidelines.
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Demonstrate professionalism and empathy during all interactions.
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Perform other duties as assigned by management.
Requirements:
Must-Have Skills:
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Excel (basic proficiency: navigating columns, sorting, filtering)
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Experience using Outlook
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2–3 years of call center experience, preferably in a healthcare-related field
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High-speed internet connection to support multiple systems
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A dedicated, private, and quiet home work area
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Ability to multitask and work independently in a remote environment
Preferred Skills:
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Experience with NextGen
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Bilingual in English and Spanish
Soft Skills:
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Strong customer service and communication skills
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Detail-oriented, well-organized, and able to work in a fast-paced environment
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Energetic, empathetic, and initiative-driven
Additional Information:
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No weekends or overtime required
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2–3 day of virtual training provided before going live
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30–45 minute interview via MS Teams
Job Requirement
- healthcare
- inbound call
- outbound call
- call centre
- Scheduling Coordinator
- Scheduling
Reach Out to a Recruiter
- Recruiter
- Phone
- Jaya Sharma
- jaya.sharma@collabera.com
Apply Now
Apply Now
