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Customer Service Representative

Contract to Hire: Pennington , New Jersey, US

Salary Range: 20.00 - 21.00 | Per Hour

Job Code: 364047

End Date: 2025-08-29

Days Left: 28 days, 16 hours left

Job Details:

Title: Customer Service Representative
Client: Banking
Location: Onsite at Pennington NJ
Duration: 12 months of contract | (Based upon performance, could be possibility of extension or hire) 
Pay Range: $20/hr - $21/Hr. 
 
 
REQUIRED skills-
REQUIREMENT of 2 or more years of customer service experience and below skills.

• Must possess the skills to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information
• Computer Literacy and proficient in using MS Word, and PowerPoint is a REQUIREMENT
• Ability to demonstrate flexibility and work well under pressure in a fast paced, high call volume, and constant changing call center environment
• Strong communications skills, great grammar, and the ability to communicate with management, peers, and clients
• Robust customer service skills and the ability to resolve and de-escalate difficult situations and prevent client dissatisfaction with respect and poise
• Positive attitude that embracing coaching as an opportunity to improvement in current role
• Ability to handle confidential matters and sensitive information in a responsible manner.
• Ambitious and self-motivating
Job Requirement
  • customer service
  • CSR
  • call center
  • calls
  • inbound call
  • outbound call
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Ayushi Gupta
  • ayushi.agupta@collabera.com
Apply Now
Apply Now
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