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Facilities Services Assistant
Contract: Philadelphia, Pennsylvania, US
Salary Range: 22.00 - 24.00 | Per Hour
Job Code: 364094
End Date: 2025-08-29
Days Left: 26 days, 15 hours left
Position Details:
Industry Insurance & Brokerage Services
Job Title Facilities Services Assistant
Work Location Philadelphia, PA - 19103
Duration 12 Months
Pay Range $22-24/hr
Job Description:
- A Facilities Services Assistant – Generalist serves as a key resource for internal and external clients in a office.
- Based on the needs of the office, the scope of responsibilities outlined below will vary
The role
Reception and Facilities Services Support
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Perform duties related to reception/switchboard including call and visitor handling
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Meet, greet and announce visitors in a professional manner
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Ensure visitors are identified in accordance with security procedures. Handle hoteling/visitor office space requests as required
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Monitor to ensure housekeeping standards are maintained
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Help to maintain the overall cleanliness and order/organization of the office space
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Provide first line support and guidance for all Facilities Services processes, systems and tools - escalate issues in a timely manner and follow up/track to ensure issues are resolved
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Also assists with ad-hoc requests for the office / market
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Monitor the local Facilities Services mailbox, responding promptly to inquiries
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Ensure compliance with Soft Services Standard Operating Procedures and IT Smart Hands Standard Operating Procedures
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Assist end users with operation of audio visual equipment
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Assist with checking of vendor receipts invoices; monitor and report vendor performance to Facilities Services Specialist
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Work with the Facilities Services Specialist, We Work Management, and outside vendors to arrange for repairs and maintenance of office furnishings, fixtures, equipment and space
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Assisting in activities related to the Freespace monitoring system (checking sensors, battery replacement)
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Assist with Occupational Health and Safety updates (e.g., general space walkthrough for potential hazards)
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Perform other Facilities Services duties as identified by the FSS including special projects
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Escalate questions/concerns to the Facilities Services Specialist
Secondary/Other Responsibilities
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Back-up support to conference center assistant
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Physical set up / break down of rooms for meetings
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Track upcoming conference/meeting room bookings
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Organize catered meals and provision of special equipment, as required
Other
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Cross Train in post and courier services to ensure timely collection and delivery, process outgoing mail and courier services procedures (other carriers)
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Escalate Uniflow secure print issues following defined protocols
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Escalate questions/concerns to the Facilities Services Manager
Records logistics
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Facilitate the retrieval of records from offsite storage, as well as their return to storage
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Control access to highly sensitive files in compliance with Records Management
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Escalate questions/concerns to the Facilities Services Specialist/Corporate Records Management
The Requirements
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2+ years’ experience in a professional office environment providing general office support
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Exceptional customer service skills
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Strong interpersonal skills, and the ability to deal professionally with clients, vendors and colleagues on the phone and in person
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Professional demeanor and appearance
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Ability to adapt to different people, situations and changing priorities with grace and flexibility as well as demonstrating an appropriate sense of urgency
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Reliable and punctual
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Strong organizational skills, with demonstrated ability to multi-task and prioritize
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Knowledge of AV equipment and limited technology in a meeting environment
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A strong focus on detail and accuracy of work
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Strong time management skills
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Ability to communicate openly and effectively both verbally and in writing in business standard English and in local language as appropriate
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Basic knowledge of MS Office suite and Outlook
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Willingness to participate in daily hands-on room set-up, breakdown, clean-up.
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Heavy lifting required - Ability to lift at least 25 lbs.
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May require additional time commitment outside of normal business hours
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High School diploma, certificate or official equivalent
Job Requirement
- facilities
- Administrative
- office assistant
- MS office
- Customer Service
Reach Out to a Recruiter
- Recruiter
- Phone
- Srividhya M
- srividhya.m@collabera.com
Apply Now
Apply Now
