The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Customer Service Representative
Contract: Pennington , New Jersey, US
Salary Range: 18.00 - 21.00 | Per Hour
Job Code: 364174
End Date: 2025-08-01
Job Status: Expired
This Job is no longer accepting applications
Position Details:
Industry: Banking & IT
Job title: Customer Service Representative
Location: Pennington, NJ
Duration: 12 months
Onsite: 5 in office
About the Role:
We are seeking a dedicated and skilled Customer Service Representative to join our dynamic team. This role requires a professional who can effectively manage client interactions, navigate multiple systems, and maintain a high level of service in a fast-paced environment.
Responsibilities:
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Engage with clients and internal partners, ensuring a seamless and informative experience.
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Accurately document relevant notes and information while managing multiple screens.
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Adapt to a high call volume and constantly changing call center environment.
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Communicate effectively with management, peers, and clients, demonstrating strong grammar and communication skills.
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Resolve and de-escalate challenging situations, maintaining client satisfaction with respect and poise.
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Embrace coaching and feedback as opportunities for personal and professional growth.
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Handle confidential and sensitive information responsibly.
Education Qualification:
High school diploma or equivalent required. Additional education or certifications in customer service or related fields are a plus.
Required Skills:
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Minimum of 2 years of customer service experience.
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Proficiency in Outlook, Word, and PowerPoint.
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Ability to navigate multiple screens efficiently while engaging with clients.
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Strong communication skills with excellent grammar.
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Robust customer service skills with the ability to manage difficult situations.
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Positive attitude and self-motivation.
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Ability to handle confidential matters responsibly.
Job Requirement
- CSR
- customer service
Reach Out to a Recruiter
- Recruiter
- Phone
- Saadiya Munshi
- saadiya.munshi@collabera.com
This Job is no longer accepting applications
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