Client: University

Job Title: Administrative and Operational Support Assistant/Student Services Specialist

Location: Stanford, CA 94305

Duration: 10 Months Onsite

Pay Rate: $29-30.00/hour 

Description:

• Provide administrative and operational support to faculty, staff, and students on issues regarding admission, financial aid, housing, registrar services, visa services, student life, advising, career counseling, and academic services.
• Resolve routine issues of limited scope within own work area using general guidelines and standards or precedents as reference.

• Review documents and forms for completeness, track files for follow up and distribute for review.
• Research and resolve routine issues, and refer complex issues to other staff.
• Input data, update electronic databases, websites, literature, and associated materials. May collect, gather and validate data, prepare basic reports.
• Coordinate logistics for outreach activities, meetings, and events.
• Respond to routine inquiries from students, faculty, external constituents, and staff.
• Serve as a subject matter resource to students and other departments.
• Contribute to general office administration and process improvements.
• May train and direct the day activities of students and temporary workers.

• Associate's degree and one year of relevant experience, or a combination of education and relevant experience.

• Strong written and verbal communication skills.
• Basic computer skills, including experience with MS Office Suite.
• Customer service skills.
• Basic office administration skills.
• Ability to learn compliance with legal, financial, and university policies and external regulations.