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Members Service Representative (REMOTE)

Contract: Midvale, Utah, US

Salary Range: 23.00 - 24.00 | Per Hour

Job Code: 364304

End Date: 2025-09-06

Days Left: 12 days, 19 hours left

                                      Pay Range: $23-$24/hr                                

Must be located only in any of the below states:

AZ, FL, GA, ID, IA, KY, MI, NE, NM, NY (outside greater-NYC), OH, TX, UT, WA (outside greater-Seattle), WI

Responsibilities:

  • Calling Medicare members (both new and existing) to help them understand their health plan benefits
  • Explain any upcoming changes, and support them during onboarding.
Must be expert level bilingual in any of the below languages:
  • Mandarin
  • Cantonese
  • Vietnamese
  • Korean

Qualifications:

 

  • Experience in customer service, healthcare, or advocacy.
  • Medicare/Medicaid experience.
  • Experience working in call centers or remote roles
  • Familiarity with Medicare Duals, Salesforce, EPIC, Genesys, and MS Office

____________________________________________________

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

Job Requirement
  • Mandarin/Cantonese/Vietnamese/Korean
  • Members/Patients services or advocacy
  • Medicaid/Medicare
  • EPIC
  • Salesforce
  • Genesys
  • Medicare Duals
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Prerana Pandey
  • prerana.pandey@collabera.com
  • 4155340364
Apply Now
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