Job Description: 

• The Bench Diagnostic Technician II will be part of the only North America repair and refurbished manufacturing center for DVR systems and peripherals. This team is responsible for high-level diagnostics and additional troubleshooting beyond standard failure analysis. This is a non-soldering role focused on identifying root causes of electronic failures using test stations and diagnostic tools.

• Troubleshoot and diagnose electronic failures down to the component level
• Use test stations and diagnostic tools to evaluate Mobile/Fixed Video systems
• Interpret schematics, engineering documents, and inspection reports
• Communicate findings with Engineering and Customer Service teams
• Prepare diagnostic reports and recommend repair/replacement actions
• Operate within SAP for defect tracking and resolution
• Support multiple product lines through cross-training and process flexibility
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• Experience with analog and digital circuit boards
• Strong problem-solving mindset and ability to identify root causes
• Experience with burn-in and functional test processes
• Familiarity with digital electronics including microcontrollers, memory, FPGAs, and low-power signals
• Knowledge of ESD practices and safe handling procedures
• Ability to read schematics and trace components on PCBAs
• Basic understanding of computers, networking, MAC IDs, and IP addresses
• IPC 610 or J-STD soldering training/certification preferred but not required

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)