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Customer Support

Contract: Stanford, California, US

Salary Range: 30.00 - 32.00 | Per Hour

Job Code: 364438

End Date: 2025-09-17

Days Left: 23 days, 19 hours left

Detailed Job Description: 
Role: Customer Support Associate
Client: University
Location: Stanford CA, 94305
Contract Duration: 03 months Contract (High possibility of Extension/ Conversion)
Pay Rate: $24-$25/hour 
 
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
 
Description:
  • Under general supervision, this resource will act as the primary point of public contact to answer, process, page, and direct calls serving the faculty, staff, and students of the University, Medical Center, and SLAC.
  • This includes handling the critical calls associated with the Medical Center and Lucile Packard Children's Hospital.
  • Report directly to the Supervisor of the Operator Services Unit (OSU) and work under the daily routine direction of the shift Lead.
  • Attendants work independently as well as share group responsibilities with other employees as needed.
  • Shift timings and schedule will be decided afterward
  • 3 to 6 weeks will be training M-F 5 am to 5 pm,
  • After training- The shift will be fixed between 5 am to 11.30 PM and will be notified prior to work.
 
 
Job Requirement
  • CSR
  • customer suppott
  • calling
  • Inboudn
  • outbound
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Samrudhi Subnis
  • samrudhi.subnis@collabera.com
  • 8137717536
Apply Now
Apply Now
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