Pay Range: $30 - $33/hour

Position Details:

Client: Aerospace

Position Title: Senior Network Operations Center Technician

Duration: 6 months (Possible extension)

Location: Annapolis, MD 21401

Job Description:

• This is a 24 x 7 365 Operation Center which requires working some weekends and holidays.
• Strong Customer Service skills
• EFFICIENT AT MULTITASKING. THIS INCLUDES TAKING ON MULTIPLE RESPONSIBILITIES, PRIORITIZING AND DELEGATING
• Candidate will be required to train on three all NOC (3) positions, Transport, DataLink,
• Transport – Continuous monitoring from the core to the edge, for all ARINC Global Network components, including all routers, switched, firewalls, circuits, etc.
• DataLink – Continuous monitoring of the ground station/radios and central processing systems that make air to ground datalink communications possible.
• Applications – Continuous monitoring of the central channels, connected to routers, which facilitate the daily flow of millions of messages.

• This position requires AA/AS degree or other 2-year post high school training w/ a minimum of 1-2 years of relevant experience OR HS Diploma/GED with 2 years of experience
• Network+ Certification
• Knowledge of TCP/IP networking protocols, computer hardware and software interconnection and interfacing.
• Knowledge and understanding of ITIL/ITSM concepts and practices.
• Experience troubleshooting Cisco devices.
• Experience with HSRP/BGP routing protocols.

• CCNA Certification
• Knowledge of Remedy, Netcool, Office 0365, ServiceNow

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)