About the Role:

• Join our dynamic Digital team at the forefront of transformative initiatives in consumer banking.
• As a Senior Delivery Lead (also titled Senior Project Manager), you will be instrumental in driving the successful execution of key projects within our credit card launch portfolio.
• This role is central to a small, collaborative team of 3 professionals focused on agile delivery, financial discipline, and high-impact outcomes.
• Our team culture emphasizes collaboration, accountability, and adaptability, where you'll contribute to shaping delivery strategies in a fast-paced, evolving environment.
• This is a contract position with standard working hours (9-5, 7.5 hours daily, 37.5 hours weekly), no overtime expected, and opportunities for extension or potential conversion to full-time based on performance and business requirements.
• The primary focus of this role is to lead the delivery of complex transformation initiatives, particularly around credit card launches, ensuring seamless integration across internal teams and external partners.
• You'll navigate ambiguity, manage risks, and foster strong relationships to deliver high-velocity results in a hybrid agile environment.

Key Responsibilities:

In this hands-on role, you'll immerse yourself in the day-to-day orchestration of project delivery, blending strategic oversight with tactical execution. A typical day might include:

• Leading Agile Delivery: Plan, manage, and track sprints while facilitating agile ceremonies (e.g., stand-ups, retrospectives, and planning sessions) to drive high-velocity execution and ensure initiatives are delivered on time and within scope.
• Stakeholder Relationship Management: Build and maintain trust-based relationships with cross-functional internal teams, external vendors, and stakeholders at all levels of seniority. Influence decision-making and align diverse groups toward common goals.
• Risk and Issue Management: Proactively identify, assess, and escalate risks, issues, and interdependencies, developing clear action plans to mitigate them and keep projects on track.
• Financial Oversight: Demonstrate strong financial acumen by tracking and managing budgets, forecasts, estimates, invoices, and Statements of Work (SOWs) to maintain fiscal health and accountability.
• Reporting and Communication: Produce timely, clear, and comprehensive reports on project timelines, scope, risks, and financial status, ensuring transparency and informed decision-making across the organization.
• Cultural Contribution: Foster a delivery culture rooted in collaboration, accountability, and adaptability, mentoring team members and promoting best practices in a small, agile team setting.
• This role supports the credit card launch portfolio, involving end-to-end delivery of digital capabilities that enhance customer experiences, loyalty programs, and transformative banking solutions.

Essential Skills and Qualifications:

We are seeking a seasoned professional with 5-10 years of experience leading transformational change in complex environments. Must-have requirements include:

• Proven Delivery Expertise: A strong track record of outcomes-driven delivery, successfully leading complex initiatives from inception to completion in hybrid agile settings.
• Influence and Stakeholder Management: Demonstrated ability to impact and influence cross-functional partners, key stakeholders (both internal and external), and executives across varying levels of seniority.
• Financial Acumen: Solid experience in managing budgets, forecasts, contracts, and financial reporting to ensure project viability and efficiency.
• Communication and Problem-Solving: Excellent verbal and written communication skills, coupled with strong relationship-building and problem-solving abilities to navigate challenges effectively.
• Agile Facilitation: Hands-on experience facilitating agile ceremonies and managing delivery in hybrid environments, with the agility to handle ambiguity and shifting priorities.
• Technical Proficiency:
  • Advanced knowledge of MS Office suite (PowerPoint for presentations, Excel for tracking and analysis, Word for documentation, Outlook for coordination).
  • Proficiency in collaboration tools such as Jira and Confluence for project management and documentation, Mural for visual collaboration, and LeanKit for workflow optimization.
  • Familiarity with partner-supporting systems like TSYS (for payment processing) and Originate (for origination workflows).
• Education and Certifications: Relevant degree or equivalent experience in project management, business, or a related field.
• Languages: Fluency in English (written and verbal) for effective communication with stakeholders, including subject matter experts and executives.
• Soft Skills: Exceptional impact and influence capabilities, effective communication tailored to diverse audiences, and strong stakeholder management to drive alignment and results.

Nice-to-Have Skills and Qualifications:

While not required, the following would be advantageous and could set you apart:

• Familiarity with tools like Mural, LeanKit, Jira, and Confluence for enhanced collaboration.
• Experience in digital product and capability delivery, particularly in banking or financial services.
• Background in credit card launches, loyalty programs, or experience-focused digital transformations.
• PMP certification or equivalent project management credentials.