Job Details: 

Title: Senior Banking Customer Support

Location: Dallas, TX

Duration: 06 months of contract | Onsite  

Pay Range: $29/Hr. to $30/Hr.  

Benefits: 

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable) 

Job Description: 

• Respond to inquiries from clients (80% email, 20% calls)
  Escalations handled by their team – they provide white glove service.

• 3-5 yrs customer service experience in either enterprise Banking or enterprise financial servicing
• Exceptional multitasking/computer skills – swift computer navigation while on the phone.
• Excellent Soft Skills:
• Exceptional communication skills (verbal and written)
• Great Notetaker
• Quick learner
• Team player