Pay Rate: $24 - $29/hour

Position Details:

Industry: Medical Device

• POSITION IS SECOND SHIFT WITH HOURS FROM 1:30 PM TO 10 PM.

• Entry Level Lab Technician in the Complaint Investigations Lab.
• The Technician will be responsible for: Unpacking boxes safely and sorting the returned products accordingly by product lines.
• Investigating returned products to resolve customer complaints regarding their blood glucose meters, strips & sensors.
• The Technician will document complaint investigations in the Complaint Handling System.
• The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation.
• Perform routine maintenance on individual quality records and ensure equipment used for testing is within validity.
• Must Have ~ proficient computer skills to navigate Internet programs used, basic MS Office skills and be able to read, write and comprehend English.
• Experience in Medical Device / Biotech Industry with a Technical Background is preferred.
• Knowledge of Electronic Troubleshooting is preferred.
• Ability to work in a team setting is a plus.
• Ability to follow written work instructions of SOP’s is required.
• Good documentation skills are a must.
• Good computer skills are essential for this job, since data entry of investigation results is a primary part of the job.
• Ability to focus while performing repetitive and routine investigations is a must.
• Great fit for workers with Inspection and Quality experience.
• Minimum education required is H.S. Diploma or equivalent (such as GED) with technical experience.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)