The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Application Support Lead
Contract: Cincinnati, Ohio, US
Salary Range: 55.00 - 60.00 | Per Hour
Job Code: 365273
End Date: 2025-11-01
Days Left: 29 days, 3 hours left
Title: Application Support Lead
Location: Cincinnati, OH - 45202
Duration: 06 – 12 months (with possible extension)
Pay Range: $55/hr - $60/hr
Role Overview:
Lead and manage support operations for critical business applications, ensuring prompt issue resolution, process improvement, and high customer satisfaction. Supervise support analysts, coordinate with development/operations teams, and drive service reliability.
Must-Have Skills:
- Proficiency with ServiceNow, Jira Service Desk, Zendesk
- Incident, problem, and change management experience
- Process improvement and KPI management
- Mentoring and development of support staff
- ITIL or equivalent framework familiarity
Job Requirement
- ServiceNow
- Jira
- Servicedesk
- Zendesk
- Incident Management
- Change Management
Reach Out to a Recruiter
- Recruiter
- Phone
- Amitabh Patnaik
- amitabh.patnaik@collabera.com
Apply Now
Apply Now
