Job Title: Customer Care Representative

Location: Bellevue, WA/ Greater Seattle area

Duration:9+ Months- possible extension/conversion

Salary and Other Compensation:

The hourly rate for this position is between $ 30.00/hr- $ 35.00/hr .

Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

 Customer care/ call center experience

• Researches, analyzes, resolves and responds to customer inquiries, issues and requests related to energy efficiency and conservation; and promotes and explains energy efficiency and renewable programs and their advantages.
• Associate degree or equivalency in general studies and/or three years of experience working in public contact providing assistance to customers regarding inquiries, complaints or issues.
• Proficient in word-processing, presentation and spreadsheet applications

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)