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Merchant Onboarding Specialist
Contract: Irving, Texas, US
Salary Range: 20.00 - 25.00 | Per Hour
Job Code: 365648
End Date: 2025-12-20
Job Status: Expired
This Job is no longer accepting applications
Position: Merchant Onboarding Specialist
Client: Banking
Job duration: 03 months (possibilities of extension up to 24 months and convert if good resource)
Location: Irving, TX
Pay range: $20 - $25 per hour
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
Project Summary:
Mission
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Support client's Merchant Services Add Locations team by owning the full lifecycle of location onboarding — from reviewing submissions and validating merchant details to entering data into workflow systems and shepherding it through quality control. This is not customer-facing, but requires internal communication, extreme attention to detail, and ownership over each case.
Duties:
Manage ~20–30 onboarding cases in varying stages; review submissions from internal requesters.
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Validate and enter merchant/location data into internal systems (Data validation and entry)
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Push each case through the workflow Front to End: coordinate with Product, QC, Sales, and Contract teams.
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Catch errors before submission using internal knowledge, pattern recognition, and data accuracy checks.
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Work independently managing their own queue and work
Must Haves
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Experience in the Merchant Services / Payments industry (Account onboarding, add locations, or terminal setup preferred) Payments is NOT Accounting/AP
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Data validation and quality control expertise – ability to catch small but critical errors
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Proven queue management – ability to prioritize independently, ask smart questions, and own the work
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Strong written and verbal communication - must be really polished with verbal communication
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Extremely Professional and Polished - HM said this space is tough, and she asks specific questions relating to professionalism, accountability, and character.
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Can explain how they manage their work and handle pressure
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Has a clear, professional definition of “professionalism”
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Can diplomatically resolve issues when delays aren’t their fault
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Takes ownership of accuracy, efficiency, and quality without micromanagement
Plusses
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Experience at banking in Merchant Onboarding
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Account Management, Relationship Management
Job Requirement
- Merchant services
- merchant onboarding
- client onboarding
- onboarding
- onboard
- onboarded
- onboards
- client on boarding
- client on-boarding
- merchant on-boarding
- merchant service
- merchant
- client
- clients
Reach Out to a Recruiter
- Recruiter
- Phone
- Monika Jarele
- monika.jarele@collabera.com
- 6302398627
This Job is no longer accepting applications
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