Day To Day Responsbilities:

• Responding to high-severity events within SLAs 
• Participate in Data Center power & cooling events
• Break-fix of servers and network devices 
• Troubleshooting of network connections
• Coordinating and building relationships with various Data Center teams  Interact with third party vendors & contractors
• Seeking out ways to improve yourself and the processes and systems with which you work
• Contribute to the development of other team members
• Helping technicians bring in the racks to the data center
• Cabling may be needed

Must Haves:

• Need a car to go between sites 
• Reliability status i.e. should be within Canada for 5 years and have ability to get clearance
• 1 - 3 year (Hardware networking skills/ entry level) 
• Hardware - troubleshoot CPU, maintenance on break fix activity, motherboard, hard drive, memory , power shelfs (PSU/ power supplies) maintain and replace hardware 
• Software - Windows (Linux is a plus) scripting is a plus.
• Bilingual - Fluent in French and English is needed. (understanding and communicate) 
• Good written and oral skills (follow workflows)
• Thinking outside of the box to troubleshoot a situation
• Open to weekends/ rotational shifts

Nice To Have: -

• Learn and be curious -
• search for information -
• Bias for Action -
• if you notice something is wrong, calling it out -
• Deep Dive - Earn Trust - Deliver results - Great attitude

Pay range is $18-$19/hr without Benefits.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.