The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Tech Support/Help Desk
Contract: Pittsburgh, Pennsylvania, US
Salary Range: 25.00 - 28.00 | Per Hour
Job Code: 365785
End Date: 2025-11-08
Job Status: Expired
This Job is no longer accepting applications
Detailed Job Description:
Client: IT Technology
Job Title: Tech Support/Help Desk
Duration: 12 Months (Extension and Conversion will be based on performance)
Location: Pittsburgh, PA 15222 - Onsite Role
Pay Range: $25/hr. - $28.00/hr.
Responsibilities:
- Provides inbound application and functional support.
- Resolves 80% of issues without escalation.
- Respond to customer inquiries in a timely manner and within service level objectives.
- Successfully documents all requests through the CRM system while adhering to all documented procedures.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
Job Requirement
- Tech Support
- Technical Support
- Help desk
- Help desk Analyst
- Help Desk Coordinator
- IT Support
- Technical Support Specialist
Reach Out to a Recruiter
- Recruiter
- Phone
- Sneha Agrawal
- sneha.magrawal@collabera.com
This Job is no longer accepting applications
Apply Now
