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Inbound Reporting Associate

Direct Hire: Dartmouth, Nova Scotia, CA

Salary Range: 55000.00 - 60000.00 | Per Annum

Job Code: 365795

End Date: 2025-12-17

Days Left: 24 days, 23 hours left

Job Title: Inbound Reporting Associate

Contract/FT: Full-time

Hours: 37.5 (8am - 4pm or 9 am - 5 pm AST) 

Location: Dartmouth, Nova Scotia B3B1Y1 

In office expectations: Hybrid, 3 days/week

Salary: $55,000 - $60,000 CAD

Interview Process: 1 round 

Must-haves: 

  • Bilingual (fluent in both French and English) 
  • Exceptional communication skills; able to clarify and translate client requests into actionable reporting solutions
  • Strong probing and problem-solving skills; ability to ask directive questions to uncover the “why” behind requests
  • Ability to understand and interpret multiple Payroll and HCM modules and data feeds
  • Strong organizational and administrative skills
  • Comfortable working in a fast-paced, client-facing environment
  • Available 8:00am–5:00pm EST, Monday–Friday

Nice-to-Haves:

  • Experience with Payroll, HR, PTO, Time & Attendance, or Analytics reporting modules
  • Experience with CRM systems, such as Salesforce
  • Background in collaborative team environments (e.g., debate teams, group projects, professional teams)
  • Interest in sales support or upselling reporting services
  • New graduates with strong communication and analytical skills
Job Requirement
  • Bilingual
  • French
  • English
  • Inbound calls
  • Call center
  • Customer service
  • Calls
  • Hybrid
  • Fulltime
  • Dartmouth
  • Nova Scotia
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Kavin Nilavu Thatha Manji Sivananthan
  • kavin.nilavu@ascendion.com
  • 9738595453
Apply Now
Apply Now
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