The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Bilingual Customer Service Representative
Contract to Hire: Austin, Texas, US
Salary Range: 20.00 - 22.00 | Per Hour
Job Code: 365815
End Date: 2025-12-11
Days Left: 23 days, 6 hours left
Onsite Hiring: Bilingual Customer Service Representative: Austin, TX 78727
Pay Range: $20/hr. to $22/hr.
Job Description:
Responsibilities:
- Provide unbiased assistance to Medicaid providers and clients.
- Address inquiries regarding eligibility, medical claims status, and other program-related questions.
- Assist with problem resolution as needed.
- Respond to phone inquiries promptly, courteously, and concisely.
- Document all encounters in clear and concise online logs.
- Transfer callers to other call center units as needed.
- Meet individual performance standards.
- Perform other duties as assigned by management.
- Maintain strict attendance and performance metrics.
Education Qualification:
- High school diploma or equivalent.
Skills:
- Minimum of six months of verifiable high volume contact center/call center experience.
- Should be able to Read, Write and Speak Spanish
- Proficiency in MS Office.
- Effective multi tasking abilities.
Job Requirement
- Spanish
- Customer service
- Calling
- Healthcare
- Claim
Reach Out to a Recruiter
- Recruiter
- Phone
- Shikha Singh
- shikha.psingh@collabera.com
Apply Now
Apply Now
