• Responding to high-severity events within SLAs
• Participate in Data Center power & cooling events
• Break-fix of servers and network devices
• Troubleshooting of network connections
• Coordinating and building relationships with various Data Center teams
• -Interact with third party vendors & contractors
• Seeking out ways to improve yourself and the processes and systems with which you work
• Contribute to the development of other team members 
• Helping technicians bring in the racks to the data center
• Cabling may be needed

1. Need a car to go between sites
2. Reliability status i.e. should be within Canada for 5 years and have ability to get clearance
3. 1 - 3 year (Hardware networking skills/ entry level)
4. Hardware - troubleshoot CPU, maintenance on break fix activity, motherboard, hard drive, memory , power shelfs (PSU/ power supplies) maintain and replace hardware
5. Software - Windows (Linux is a plus) scripting is a plus.
6. Bilingual - Fluent in French and English is needed. (understanding and communicate)
7. Good written and oral skills (follow workflows)
8. Thinking outside of the box to troubleshoot a situation
9. Open to weekends/ rotational shifts

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.