The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Bilingual Customer Service Representative (Spanish
Contract: Austin, Texas, US
Salary Range: 21.00 - 22.00 | Per Hour
Job Code: 365818
End Date: 2025-11-08
Job Status: Expired
This Job is no longer accepting applications
Detailed Job Description:
Job Title: Bilingual Customer Service Representative(Spanish)
Client: Medical
Location: Austin, TX 78727(Onsite – Local Candidates Only)
Duration: 7-8 Contract (High possibility of extension based on performance)
Work Schedule: 8-hour shift between 7:00 AM – 7:00 PM (Monday–Friday)
Language Requirement: Must be bilingual in English and Spanish (reading, writing, and speaking assessment required with 80% or higher proficiency)
Pay Range: $21/hr. - $22/hr.
Pay Range: $21/hr. - $22/hr.
Responsibilities:
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Provide clear and professional assistance to Medicaid providers and clients regarding eligibility, claim status, and program-related questions.
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Respond promptly and courteously to inbound calls, ensuring exceptional customer service.
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Accurately document all customer interactions in online systems for record-keeping and tracking.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
Job Requirement
- CSR
- Calls
- Calling
- Bilingual
- Spanish
- Multilingual
- Call Center
- Calling Agent
- Benefits Specialist
- Retirement Specialist
- Medical
- Health
- Pharma
- Inbound calls
- Outbound calls
- Customer Support
- Customer Service
Reach Out to a Recruiter
- Recruiter
- Phone
- Sneha Agrawal
- sneha.magrawal@collabera.com
This Job is no longer accepting applications
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